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Privacy Policy

 

Your personal data is safe with us, and we take its protection very seriously. On this page, you’ll find out what personal data we collect, why and when we collect it, how we process it, who has access to is, how long we keep it, and what your rights are.

 

The scope of processing depends on how you use our services, so we’ve organised the information clearly to make it easy to understand.

 

We process your data in accordance with the European General Data Protection Regulation (GDPR).

 

Who is the data controller?

Your data is managed by the following companies:

 

  • Authentica, s.r.o., VAT CZ26883082
  • Authentica Fulfillment s.r.o., VAT CZ09018093
  • Authentica GlassDecor, s.r.o., VAT CZ29354595

 

All companies are based at: Vídeňská 102/113, 619 00 Brno, Czech Republic.

 

When we process your personal data

We process your data in the following situations:

 

  • when you visit our website,
  • when we communicate with you,
  • when we send you our newsletter,
  • when you apply for a job with us,
  • when you are our client.

 

What are your rights?

Under the GDPR, you have the right to:

 

  • know whether we process your data and how,
  • request access to your data, as well as its correction, update or restriction,
  • request deletion of your data,
  • transfer your data to another controller,
  • object to data processing,
  • withdraw your consent at any time, if you have given one,
  • file a complaint with the Data Protection Authority,
  • seek legal protection if you believe your rights have been violated.

 

You can send your request to: authentica@authentica.cz or in writing to: Vídeňská 102/113, 619 00 Brno, Czech Republic.

 

Supervisory authority is Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Prague 7, Czech Republic.

 

 

Client personal data

What data do we process?

  • first name, last name
  • date of birth
  • employer name
  • company ID, VAT number, bank account number
  • address
  • email address
  • phone number
  • birth number, place of birth, nationality, gender
  • our mutual communication
  • information and documents you provide during our communication
  • your feedback on our services
  • photos from our events

 

Why and on what basis do we process your data?

  • according the contract or negotiation about it – to prepare an offer, provide our services or employ you
  • legal obligations – accounting, taxes and other legal duties
  • legitimate interest – newsletters, CRM records, internal stats and reporting
  • with your consent – if you provide a testimonial about our services

 

How long do we keep your data?

We retain your data for the duration of our cooperation and 10 years thereafter, unless the law requires a longer retention period.

 

Who may have access to your data?

The following partners help us with the processing:

  • external service providers (e.g. IT, marketing)
  • HubSpot, Google, Microsoft, Teamio (used for company tools and apps)
  • public authorities (if required by law)

 

 

Newsletter

What data do we process?

  • email address

 

Why and on what basis?

Based on your consent when subscribing. You can withdraw your consent at any time by clicking the unsubscribe link in any email, or by contacting authentica@authentica.cz.

 

How long do we keep your data?

For 3 years, unless you withdraw or renew your consent earlier.

 

 

When you communicate with us

What data do we process?

  • first name, last name or company name
  • email address
  • phone number
  • messages content

 

Why and on what basis?

Legitimate interest – to respond to you and improve our services. Without this processing, we may not be able to respond.

 

How long do we keep your data?

Only for the necessary period – up to 3 months after our last communication.

 

 

Job applicants’ personal data

What data do we process?

  • first name, last name
  • email address
  • phone number
  • photograph
  • education and work experience
  • other information from your CV or communication

 

Why and on what basis?

To consider you for the recruitment process and give you a chance to join our amazing team.

 

How long do we keep your data?

Until the recruitment process ends, for the duration of your employment, or longer if required by law. If you’re not selected, we may ask for your consent to retain your data for future job opportunities.

 

 

Cookies and website browsing

To ensure our website works properly and to enhance your user experience, we use cookies – small files stored on your device via your browser. Cookies help us analyse traffic, tailor content and deliver relevant ads.

 

We use the following types of cookies:

Essential cookies

  • These are necessary for the website to function properly and cannot be disabled.
  • They enable navigation, proper display of content and form submission.
  • We don’t require your consent to use them.

Preference cookies

  • These allow the site to remember your preferences, such as language or region.
  • Thanks to them, the website will appear as you have customized it when you visit it again.
  • They require your consent, which you can change at any time in the cookie settings.

Analytics cookies

  • Used to analyse traffic and user behaviour on our site.
  • They help us understand what content is most visited and how we can improve.
  • Data is anonymised and cannot directly identify you.
  • Some analytics cookies may be used without consent if they don’t affect your privacy.

Marketing cookies

  • Used to personalise advertising based on your activity on the website.
  • They ensure you see relevant ads and avoid irrelevant ones.
  • Marketing cookies always require your consent, which can be withdrawn at any time.

 

Who processes cookies?

Collected cookies may be processed by these services:

 

  • Google Analytics – for traffic and behaviour analysis
  • Google Ads, Sklik (Seznam.cz), Meta Pixel (formerly Facebook Pixel), LinkedIn Insight Tag – for personalised advertising
  • Hotjar, Microsoft Clarity – for analysing user behaviour on the site
  • Google Tag Manager – for managing scripts and cookies for various tracking services

 

How long do we store cookies?

  • essential cookies – only as long as needed for site functionality
  • preference cookies – for one session or until you delete them
  • analytics and marketing cookies – depending on settings, usually no longer than 12 months

 

How can you manage or reject cookies?

  • When you visit our website for the first time, you’ll see a cookie settings pop-up where you can choose which cookies to allow.
  • You can change or withdraw your consent at any time by clicking the icon in the bottom left corner of the page.
  • You can also manage cookies directly in your browser settings – where you can block, limit or delete them.

 

These policies were last updated on March 1, 2025, and may change in the future.